Make sure roles are crystal clear to grow your company
One of the top challenges found in entrepreneurial companies is a confusion over roles and responsibilities. The most recent high-profile example of this dysfunction’s effect is at Research in Motion, Ltd., (RIM) makers of the Blackberry smart phone.
RIM has been led by Co-CEO’s Mike Lazaridis and Jim Balsillie. According to The Wall Street Journal, much of RIM’s decline is attributed to tension between the Balsillie and the Lazaridis factions. With competing visions, RIM has lacked a single coherent strategy to deal with Blackberry’s competitors. The ambiguity of who’s really the leader has resulted in divergence priorities; which really means no priority.
Even with non-CEO roles, it is common for confusion to exist around who is the #1 person accountable for each role. Gazelles International is worldwide, premiere coaching association composed of independent, professional business coaches. Over thousands of engagements Gazelles clients’ leadership teams have been asked to write down who they think is accountable for each of their company’s roles or “seats.”
Consistently, teams that complete this exercise identify